At www.vapohub.co.uk, we are committed to promoting the responsible retailing of vape and vape-related products. In accordance with UK law, it is strictly prohibited to sell e-cigarettes, e-liquids, or any vaping products to individuals under the age of 18. As a responsible retailer, we take our legal obligations very seriously and have implemented a robust age verification system to ensure that all customers meet the legal age requirement before completing a purchase.

To verify the age of our customers, we have partnered with VerifyMyAge, a trusted, government-recognised digital age verification service. VerifyMyAge provides a secure and efficient way to confirm that customers purchasing from our website are 18 years of age or older. This process protects young people from accessing age-restricted products while allowing adults to shop confidently and securely.

When you place an order on our website, you may be asked to complete an age verification check. VerifyMyAge uses a variety of industry-approved methods to confirm your age quickly and safely. These methods may include cross-referencing publicly available data, verifying your age through a mobile phone number, checking an electoral roll entry, or requesting a valid form of identification such as a passport or driving licence. This process usually takes only a few moments and is handled directly by VerifyMyAge, ensuring that your personal information remains protected at all times.

If VerifyMyAge is unable to automatically confirm your age through the initial verification process, you will be prompted to upload a valid photo ID or provide alternative information. Our support team is available to assist you if you encounter any difficulties completing this step. Please note that orders cannot be processed or dispatched until age verification has been successfully completed. This step is mandatory under UK law and applies to all customers purchasing vape products or accessories that may contain nicotine.

Your privacy and data security are extremely important to us. All verification data collected during this process is handled in accordance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and VerifyMyAge’s own strict privacy policy. We do not store, share, or have access to your identification documents or personal verification information. All verification is carried out independently by VerifyMyAge through their encrypted and compliant systems.

By completing a purchase on www.vapohub.co.uk, you agree to our age verification process and acknowledge that you are at least 18 years old. Any attempt to falsify age or provide misleading information may result in the cancellation of your order and, where necessary, reporting to the relevant authorities. We reserve the right to refuse or cancel any order if satisfactory proof of age cannot be provided.

Our commitment to age verification not only ensures compliance with UK law but also helps protect young people from accessing restricted products. We believe in responsible vaping and encourage our customers to use all vaping products safely and in accordance with current health guidelines.

If you have any questions or concerns about the age verification process, please do not hesitate to contact our customer support team at sales.vapohub@gmail.com. Our staff are trained to guide you through the verification process and ensure your experience is as simple and smooth as possible.

Thank you for your understanding and cooperation in helping us uphold a safe and responsible vaping environment. Your trust and safety are our top priorities.